Terms of Service
Version 2026-09-26. In force from the day it is published.
Who we are
PAPEPPE is made by Style By Jooz S.L., a company registered in Spain (VAT ESB21753397), based in Jávea.
When you buy a subscription, you are buying it from Paddle.com Market Limited, not from us. Paddle is the merchant of record: they take the payment, handle the tax, send the invoice and deal with refunds. Their terms cover the purchase. These terms cover your use of the app.
Both apply. If they contradict each other on anything to do with payment, Paddle's terms win, because they are the seller.
What PAPEPPE is
A place to see your tasks, notes, ideas and plans on one board instead of buried in lists.
We keep improving it. Features change, get added, and occasionally get removed. If we remove something you rely on, we will tell you before we do it.
Your account
You need an account. One person, one account. Keep your password to yourself; anything that happens under your account is treated as done by you.
You must be 18 or older. PAPEPPE is not built for children and we do not knowingly collect data from anyone under 13.
What you may do
Use PAPEPPE for anything lawful, personal or professional. Your content is yours. We never sell it or train anything on it, and nobody at PAPEPPE opens it unless you ask us to help or the law requires it.
What you may not do
Break the law with it. Try to reach other people's accounts. Take the service apart to rebuild it. Resell access. Overload it on purpose.
If you do any of that, we can suspend your account. We will tell you why and, unless the law stops us, give you a chance to fix it first.
The price
The current price is always on the pricing page, and the price shown at checkout is the price that applies.
Tax is included at the rate that applies where you live. Paddle works that out at checkout.
The free week and what happens after
You get 7 days free. No card needed. Pick a plan whenever you are ready. Your plan starts, and is charged, on the day you choose it. If you choose one during your free week, the free week ends then.
Your subscription renews automatically until you cancel. Monthly plans renew every month, annual plans every year, at the price you agreed. We ask for your explicit agreement to that at checkout, in a separate step from the rest of the order.
On day 5 of your free week we mail you that two days are left. Nothing is charged unless you pick a plan. For annual plans we mail you before each renewal, with the date, the amount and how to cancel.
A running subscription never goes up in price without a month's notice. If you do not want the new price, cancel before it takes effect.
Cancelling
Cancel in your account, in a few clicks. You signed up online, so you can cancel online — no phone call, no email, no talking anyone out of it.
You keep access until the end of the period you have already paid for. We do not refund part of a period unless the law says we must or we think it is fair.
If you forgot to cancel and did not use the service, write to us. We refund generously in that situation.
Your right to withdraw — EU, EEA and UK
If you live in the EU, EEA or the UK, you have 14 days to withdraw from the contract after your first payment, without giving a reason.
Withdraw within those 14 days and you get your first payment back in full, even if you have already used PAPEPPE.
How to withdraw: use Withdraw from contract on the Subscription page in Settings. It is there throughout the 14 days. You see straight away what you get back, and the confirmation comes by mail. You can also write to us; the button is faster.
This right sits on top of the free week, not instead of it.
Your content and what we do with it
Your boards, cards, photos and files stay yours.
You give us permission to store and display them, purely so the app can work. Nothing more. Nobody at PAPEPPE opens them unless you ask us to help or the law requires it. We do not sell them, and we do not use them to train models.
If you use a button that asks AI for help, the text or photo of that card is sent to Anthropic to answer it. Anthropic does not use it to train its models.
Delete your account and it all goes, apart from what we are legally required to keep. See the privacy policy.
What we promise, and what we do not
We do our best to keep PAPEPPE running and to keep your data safe. We take backups.
We do not promise it is never down, never loses anything, or fits your particular purpose. It is software; it breaks sometimes.
If something is our fault, our liability is limited to what you paid us in the previous 12 months. Where the law does not allow that limit — which in several countries it does not — the law wins.
Ending it
You can leave whenever you like.
We can end your account if you break these terms, if you do not pay, or if we stop offering PAPEPPE. In that last case you get at least 30 days' notice and a refund of the part you paid for and cannot use.
When these terms change
We will tell you at least 30 days beforehand by mail. Carry on using PAPEPPE after that and the new version applies. Do not agree? Cancel before the date and you pay nothing extra.
We keep a record of which version you agreed to and when.
Law and where you can go
Spanish law applies.
If you are a consumer, that does not take anything away from you. You keep the protections of your own country, and you can always go to court where you live. We have to come to you.
EU consumers can also use the European Commission's online dispute platform, or a consumer body in their country.
Getting in touch
Questions about the app: through the app, or hello@papeppe.com
Questions about a payment or an invoice: Paddle, via paddle.com